About the COOL company The COOL company is a global leader in AI-powered advertising technology, helping brands, agencies, and publishers simplify advertising and amplify performance.
Powered by COOL AI, our intelligent platform unifies creative generation, media activation, optimization, and attribution into one continuously learning system. Instead of relying on fragmented tools and manual campaign management, COOL AI executes thousands of real-time micro-optimizations across search, social, display, video, and connected TV—helping customers launch faster, optimize continuously, and achieve stronger business outcomes.
Our innovation and growth have earned industry-wide recognition, including being named a 7-time recipient of the Inc. 5000 list of America's Fastest-Growing Private Companies, a 2-time Deloitte Technology Fast 500 honoree, recognized on Crain's New York Fast 50, honored by the Digiday Media Awards for helping modernize digital media, and named one of Adweek's Top 10 Fastest Growing Solution Providers globally.
We're building the future of advertising, where every signal becomes intelligence and every optimization drives performance. As we continue to grow globally, we're looking for curious, ambitious people who want to work with cutting-edge AI technology, solve complex challenges, and help redefine what's possible in modern advertising.
About the Role
At the COOL company, we’re redefining how businesses scale through AI-powered marketing. Our proprietary CoolAi platform blends advanced automation with human strategy to drive measurable growth across Paid Search, Social, SEO, and YouTube. We partner with forward-thinking brands to deliver smarter, faster, and more efficient performance marketing.
Challenges and Opportunities The Digital Account Manager is responsible for owning client relationships and driving performance across digital advertising campaigns. This role serves as the strategic lead and primary point of contact for a portfolio of CoolAi clients (growing to other clients), ensuring retention, growth, and measurable ROI.
You will combine data-driven insights with strategic thinking to optimize campaigns across PPC, SEO, Paid Social, Display, and YouTube, while leveraging both AI-driven automation and traditional performance marketing best practices.
Responsibilities and Duties
Campaign Management & Optimization
Oversee execution and performance of digital campaigns across SEM, Paid Social, Display, and Video
Monitor and optimize campaigns using both The Cool Company proprietary technology and native publisher platforms (Google, Meta, etc.)
Identify performance trends and proactively implement tactical improvements to maximize efficiency and ROI
Client Leadership & Communication
Act as the primary point of contact for assigned clients
Lead performance reviews, presenting clear insights tied to business outcomes
Translate complex performance data into actionable, client-friendly narratives
Strategic Advisory
Analyze cross-channel performance data (PPC, SEO, Social, YouTube) to uncover growth opportunities
Develop and present strategic recommendations aligned to client goals (lead generation, revenue growth, brand awareness)
Guide clients on budget allocation, channel mix, and scaling strategies
Cross-Functional Collaboration
Partner with Sales, Ad Operations, and Creative teams to ensure seamless campaign execution
Contribute to creative strategy and messaging aligned with performance insights
Ensure timelines, deliverables, and quality standards are consistently met
Revenue Growth & Retention
Identify opportunities to expand accounts through upselling and cross-selling
Drive long-term client retention through performance, trust, and strategic value
Support renewal conversations with data-backed performance narratives
Qualifications
Digital Advertising Account Management Experience OR, 2+ years of experience in client-facing digital marketing, or performance marketing
Professional Competencies
Client Management & Communication
Exceptional client-facing communication skills (written and verbal)
Ability to present complex data in a clear, compelling, and actionable way
Experience leading performance reviews, QBRs, and strategy sessions
Account Growth & Revenue Mindset
Proven ability to identify upsell and cross-sell opportunities
Strong understanding of retention strategies and client lifecycle management
Ability to align marketing performance with client business goals
Project & Campaign Management
Strong organizational and time management skills across multiple accounts
Ability to prioritize tasks, manage deadlines, and ensure flawless execution
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