Job Description

Join Southwest Airlines - a company with heart.

In addition to the best pay in the airline industry, you will enjoy A+ benefits including Medical, Vision, Dental, 401(k) plans and paid time off.

Plus Southwest offers unparalleled perks such as flight privileges, profit sharing bonuses, paid training & development and health wellbeing programs.

• Provide friendly service to and maintain positive relationships with all Customers;
• Provide legendary Customer service to people desiring to travel or using cargo or baggage service;
• Compute charges, make change and balance daily transactions;
• Deal with mishandled Customers as a result of oversells, delayed or cancelled flights, lost, delayed, or damaged luggage.

Responsibilities

• Handle customer inquiries and resolve issues promptly and professionally
• Work effectively in a fast-paced environment and adapt to changing situations
• Communicate clearly and politely with customers and colleagues
• Meet productivity and quality standards
• Participate in ongoing training and professional development to improve skills and knowledge