Are you a customer service enthusiast with a passion for delivering exceptional support experiences? Do you thrive in a remote work environment and enjoy the flexibility that comes with it? If so, we invite you to join our dynamic team of Customer Support Agents at blithequark. As a key member of our remote support team, you will play a vital role in providing top-tier support to our clients via phone, email, and/or chat. With a competitive hourly rate, flexible scheduling, and the opportunity to work with a supportive team, this is an ideal position for professionals looking to take their customer service career to the next level.
**About blithequark**
blithequark is a leading provider of innovative solutions and services that empower businesses to thrive in today's fast-paced digital landscape. Our mission is to deliver exceptional customer experiences that drive loyalty, retention, and growth. With a strong focus on customer-centricity, we strive to create a positive impact on our clients' businesses and the communities we serve.
**Position Details**
* **Location:** Must be a resident of one of the following states: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wyoming
* **Employment Type:** Contract (paid through Upwork)
* **Schedule:** Flexible, with potential for full-time or part-time hours depending on business needs
* **Pay:** Competitive hourly rate, commensurate with experience
**Requirements**
To succeed in this role, you will need to possess the following essential qualifications:
* **Minimum 2 years of customer support experience** (phone, chat, and/or email)
* **Strong written and verbal communication skills**
* **Ability to work independently and manage time effectively**
* **Comfortable with technology and able to learn new systems quickly**
* **Reliable high-speed internet connection and a quiet, professional work environment**
**Responsibilities**
As a Customer Support Agent at blithequark, your key responsibilities will include:
* **Respond promptly to customer inquiries** via phone, email, or chat
* **Provide accurate information, troubleshoot issues, and resolve complaints** in a professional manner
* **Document customer interactions** in the CRM system
* **Follow established procedures** while offering empathetic, solution-focused service
**Why Join Us?**
* **100% remote** – work from the comfort of your home
* **Flexible hours** – choose your schedule to suit your needs
* **Paid through Upwork with weekly payments** – receive your earnings on time, every time
* **Opportunity to work with a supportive, professional team** – collaborate with like-minded individuals who share your passion for customer service
**How to Apply**
If you are a motivated and customer-focused individual with a passion for delivering exceptional support experiences, we invite you to submit your proposal on Upwork. Please include the following:
* **Your state of residence**
* **A brief summary of your customer service experience**
* **Your availability** (hours/days per week)
Don't miss this opportunity to join our dynamic team and take your customer service career to new heights. Apply now and become a part of the blithequark family!
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