Virtual Receptionist

Job Description: Receptionist Virtual Assistant (English Speaking) Location: Remote (Work from Home) Employment Type: Full-Time Language Requirement: Fluent in English (verbal & written) Job Overview We are seeking a professional, English-speaking Virtual Receptionist to handle front-desk responsibilities virtually. Youll be the first point of contact for our business, offering exceptional customer service through calls, messages, and emails all while working remotely. Key Responsibilities - Answer incoming calls and route them to the appropriate team member - Respond to customer inquiries via phone, email, and live chat in a professional manner - Manage appointment scheduling, confirmations, and reminders - Maintain and update client contact information and CRM entries - Provide administrative support to internal teams - Greet clients (virtually), record messages, and ensure smooth communication flow - Manage calendars and coordinate meetings - Maintain confidentiality of sensitive information Requirements - Excellent spoken and written English - Proven experience as a receptionist, virtual assistant, or customer support agent - Ability to multitask and manage time efficiently - Professional and friendly demeanor with a customer-first attitude - Proficient in using tools like Google Workspace, Zoom, Calendly, and CRM systems - Stable internet connection and quiet work environment - Willingness to work flexible hours, including weekends (if needed) Nice-to-Have - Experience with international clients - Familiarity with social media management tools or email marketing software - Knowledge of basic administrative or bookkeeping tasks If you're a confident communicator who loves being the friendly face (and voice) of a business, wed love to hear from you!